Gaming on heybaji should always be fun, not stressful. We give every player the tools, information, and support they need to stay in control and keep it that way.
Our Commitment
At heybaji, we genuinely care about the wellbeing of every player on our platform. Responsible gaming is not just a legal checkbox for us — it is a core part of how heybaji operates. We believe that online gaming, when approached the right way, is a great source of entertainment. But we also know that for some people, it can become a problem if the right guardrails are not in place.
That is why heybaji has built a comprehensive set of responsible gaming tools directly into the platform. Whether you want to set a daily deposit limit, take a short break, or exclude yourself from the platform entirely, all of these options are available to you at any time — no questions asked, no waiting period for most tools.
We also invest in training our customer support team to recognise the signs of problem gambling and to respond with sensitivity and care. If you ever feel that your gaming is getting out of hand, reaching out to heybaji support is always a safe and judgment-free option.
This page explains all of the responsible gaming tools available on heybaji, how to use them, and what to do if you or someone you know needs help. Please read it carefully — it could make a real difference.
Remember: Gambling is entertainment, not a way to make money. Every game on heybaji is based on chance. Never chase losses, and never gamble with money you cannot afford to lose.
Set a time limit: Before you start a session on heybaji, decide how long you will play and stick to it. Taking regular breaks keeps gaming enjoyable and helps you stay in control.
Set a budget: Only deposit what you can comfortably afford to lose. Use heybaji's deposit limit tools to make sure you never spend more than your planned budget for the week or month.
Never chase losses: If you have had a losing session, the worst thing you can do is keep playing to try to win it back. Log out, take a break, and come back another day with a fresh mindset.
What We Offer
Built-in tools designed to keep your heybaji experience safe and enjoyable
Set a daily, weekly, or monthly deposit limit on your heybaji account at any time. Once your limit is reached, heybaji will not allow further deposits until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling-off period.
Decide in advance how long each gaming session on heybaji should last. When your session limit is reached, heybaji will display a reminder and give you the option to end the session. This simple tool is one of the most effective ways to keep gaming in check.
Set a maximum amount you are willing to lose in a given period. Once your loss limit is hit, heybaji will prevent further play until the period resets. This tool is especially useful for players who want a hard financial boundary without closing their account.
Need a short break from heybaji? A cool-off period lets you pause your account for a set number of days — from 1 day up to 6 weeks. During this time, you cannot log in, deposit, or play. Your account and balance are preserved and you can return when the period ends.
If you feel you need a longer break, heybaji's self-exclusion tool lets you close your account for a minimum of 6 months or permanently. During self-exclusion, heybaji will also suppress all marketing communications. This is a serious tool and cannot be reversed during the exclusion period.
Heybaji can send you periodic on-screen reminders showing how long you have been playing and how much you have won or lost in the current session. These reality checks help you stay aware of your activity and make informed decisions about whether to continue playing.
Step by Step
Setting up responsible gaming controls on heybaji takes less than two minutes
Visit heybaji.cc and log in using your registered email and password. All responsible gaming tools are available from within your account dashboard.
Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu. Then navigate to the "Responsible Gaming" section.
Select the tool you want to activate — deposit limit, session limit, loss limit, cool-off, or self-exclusion. Each tool has a clear description and simple controls.
Enter your preferred limit or period and confirm. Most restrictions take effect immediately. Heybaji will send a confirmation to your registered email address.
If you need help activating any responsible gaming tool, or if you want to request self-exclusion urgently, contact heybaji support via live chat 24/7. Our team will assist you immediately.
Self-Assessment
Answer honestly. If you find yourself saying "yes" to several of these questions, it may be time to use heybaji's responsible gaming tools or speak to someone you trust.
Do you spend more time or money on heybaji than you originally planned?
Have you ever tried to win back money you lost by playing more?
Do you feel restless, irritable, or anxious when you are not able to play?
Have you borrowed money or sold something to fund your gaming?
Has gaming started to affect your relationships, work, or daily responsibilities?
Do you hide how much time or money you spend on gaming from people close to you?
Have you ever felt that you need to gamble with larger amounts to get the same excitement?
Detailed Overview
Everything you need to know about how each heybaji responsible gaming tool works
Choose a daily, weekly, or monthly cap on how much you can deposit into your heybaji account. You can set multiple limits at once — for example, a daily limit of ৳500 and a monthly limit of ৳5,000. Reductions apply instantly; increases require a 24-hour review period to protect you from impulsive decisions.
Set a maximum session duration — from 30 minutes to several hours. When the limit is reached, heybaji will display a clear notification. You can choose to end the session immediately or receive a final reminder. Session limits reset at midnight each day so you start fresh every time.
Define the maximum net loss you are comfortable with over a set period. Heybaji tracks your net losses in real time and will stop you from placing further bets once the limit is reached. This is one of the most powerful financial protection tools available on the heybaji platform.
Take a planned break from heybaji for 1 day, 3 days, 1 week, 2 weeks, or up to 6 weeks. Your account is temporarily suspended — you cannot log in or deposit — but your balance is safe and your account remains open. When the period ends, you can log back in and resume playing.
For players who need a longer or permanent break, self-exclusion closes your heybaji account for a minimum of 6 months. During this period, heybaji will not accept any attempts to reopen the account. All marketing communications are stopped immediately. Permanent self-exclusion is also available for those who need it.
Enable periodic pop-up reminders that show your current session duration and net win/loss. You can set these to appear every 15, 30, or 60 minutes. Reality checks are a gentle but effective nudge to help you stay aware of how long you have been playing and how your session is going on heybaji.
Age Policy
Heybaji operates a strict minimum age policy. You must be at least 18 years old to register, deposit, or play on the heybaji platform. This is non-negotiable and is enforced through our identity verification process.
During registration, heybaji requires you to confirm your date of birth. As part of our KYC (Know Your Customer) process, we may ask you to submit a copy of your national ID card, passport, or other government-issued identification to verify your age and identity. Players who cannot confirm they are 18 or older will have their accounts suspended and any funds returned.
If you are a parent or guardian and you are concerned that a minor in your household may be accessing heybaji or other online gaming platforms, we recommend using parental control software to restrict access to gambling websites. Please also have an open conversation with young people about the risks of underage gambling.
If you suspect that a minor has registered on heybaji, please contact our support team immediately. We take all such reports seriously and will investigate and act without delay.
Zero tolerance for underage gambling. Heybaji will immediately close any account found to belong to a person under 18 years of age and will return any deposited funds. All associated activity will be reported to the relevant authorities where required by law.
Parental controls: If you share a device with younger family members, make sure your heybaji account is protected with a strong, unique password that others cannot access. Log out after every session and never save your login credentials on shared devices.
KYC verification: Heybaji may request identity documents at any time, including at registration, before processing a withdrawal, or as part of a routine compliance check. Providing accurate information is a condition of using the heybaji platform.
Get Help
Heybaji's support team is here for you around the clock — no judgment, just help
Our support team is available 24 hours a day, 7 days a week via live chat on heybaji.cc. If you need to activate a responsible gaming tool urgently, or if you just want to talk to someone, our team is always there. All conversations are confidential.
For non-urgent responsible gaming requests, you can email heybaji at [email protected]. Include your registered account email and a description of what you need. Our team will respond within 2 business days and will treat your request with complete confidentiality.
Heybaji's FAQ page contains detailed answers to common questions about responsible gaming tools, account limits, and self-exclusion. It is a good first stop if you want to understand your options before contacting support.
A message from the heybaji team: We know that reaching out for help can feel difficult. But please know that every member of our support team is trained to handle responsible gaming conversations with care and without judgment. Your wellbeing matters more to us than your activity on the platform. If you are struggling, please reach out — we are here for you.